What are the safeguarding risks in sending text messages to parents?

The Serious Case Review into the deaths of six children in a house fire in Derby in May 2012 raised an issue about the services that schools use to send text messages to parents.

The databases that the sms systems use must be kept scrupulously up to date, so that messages are not inadvertently sent to parents who are estranged from their children.

The need to be aware of this potential data breach is especially important for schools that have a Women’s Refugee in their catchment area. Revealing the child’s new school to a parent who is legally barred from that information could have significant safeguarding consequences.

Click on the image below to read the ‘Education Service Action Plan’

Extract from Derby Serious Case Review - January 2014
Extract from Derby Serious Case Review – January 2014

You can find the full Serious Case Review below.

This extract has been taken from the Derby Safeguarding Children Board Website

Serious Case Review ED12 – Derby Local Safeguarding Board

This serious case review concerns the deaths of six children in a house fire in Derby in May 2012. The aim of the serious case review report ED12 (pdf, 386kb) is to examine closely the work of individual agencies and their inter-agency practice. The report includes recommendations and an action plan to improve outcomes for children. The report complies with the Reporting Restriction Order and upholds the human rights of the surviving siblings to ensure that their welfare is not adversely affected by publication.

Date of Extract: 27/01/14

Photo Credit: William Hook via Compfight cc
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